The Protection of Your Data is Important to Us

The Mr. Lodge GmbH (hereinafter also referred to as "we") takes the protection of your personal data very seriously.  We want you to know what kind of data we save, at what time we save it, and how we use it. As a private-law company we are subject to the provisions of data protection laws, in particular the General Data Protection Regulation GDPR and the Federal Data Protection Act BDSG. We have taken technical and organizational measures to ensure that the statutes for data protection are upheld by ourselves and external service providers.

1. Responsible Person and Data Protection Officer

Responsible for the personal data of users (hereinafter referred to as "you") of our website www.mrlodge.de is

Mr. Lodge GmbH
Barer Str. 32
80333 Munich
Email: info@mrlodge.de

Data Protection Officer: datenschutz@mrlodge.de

2. General Information on the Handling of Personal Data

2.1 Duration of data retention

If the following explanations do not specify the duration of data retention, we will store your personal data for as long as we need it for the purpose for which it was intended. If the personal data are subject to tax and commercial law retention provisions, the duration of the storage is based on tax accounting retention periods and is in accordance with the principles of orderly bookkeeping.

2.2 Your rights:

Provided the legal requirements are applicable, you can invoke the following rights regarding the processing of your personal data:

• Right of access by the data subject (section 15 GDPR)
• Right to rectification (section 16 GDPR)
• Right to erasure (section 17 GDPR)
• Right to restriction of processing (section 18 GDPR)
• Right to object (section 21 GDPR)
• Right to data portability (section 20 GDPR)
• Right to lodge a complaint with a supervisory authority (section 77 GDPR)
• If you have consented to the processing of your personal data you may revoke your consent at any time with effect for the future.

2.3 What is personal data?

Personal data is information that can be used to find out your identity. That includes information like your official name, address, postal address, or telephone number. Generally, you can use our internet presence without disclosing your identity. However, some functions on our website require you to enter personal data, which we process in accordance with this privacy statement.

3. Data collection on our website

3.1 Cookies

Some of our web pages use cookies. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser. Most of the cookies we use are so-called "session cookies." They are automatically deleted after your visit. Other cookies remain in your device's memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site. You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.

We use different types of cookies on the internet pages. Cookies that are absolutely necessary to provide the availaibility of the website ("necessary cookies") are used when you visit the website. In addition, we use cookies to provide you with certain functions, for advertising purposes and for user analysis ("cookies requiring consent").

Currently, the web pages use the following necessary (essential) cookies:

Name	Purpose	Duration
Cookie Consent	Storage of cookie consent	1 year
Feelestate	Feelestate allows our website visitors to take a virtual 360° tour of selected apartment listings	The data will be deleted as soon as they are no longer needed for the processing purposes.
Matterport	Matterport allows our website visitors to take a virtual 360° tour of selected apartment listings.	The data will be deleted as soon as they are no longer needed for the processing purposes.
Google Tag Manager	The Google Tag Manager ensures that cookies are allowed according to the setting that site visitors choose.	365 days
Google Maps	Map tool, which enables direct integration of maps and city plans on the website, so that our website visitors can see where the offered property is located.	The data is deleted as soon as it is no longer needed for the processing purposes. Usually 6 months apply here.

 

Currently, the websites uses the following cookies that require consent:

Name	Purpose	Duration
YouTube	Performance. Video player platform that allows direct integration of videos on the website.	The data is deleted as soon as it is no longer needed for the processing purposes. Usually 6 months apply here.
Google Recaptcha	Performance. Checking whether the data entered on this website is entered by a human or by an automated program.	The data will be deleted as soon as they are no longer needed for the processing purposes.
Google Analytics	Analysis. Service for analyzing website visits and interactions.	The data will be deleted as soon as they are no longer needed for the processing purposes.
Google Ads	Marketing. Allows the measuring of the conversion of advertising materials	120 days
Facebook Pixel	Marketing. Allows the measuring of the conversion of advertising materials	The data will be deleted as soon as they are no longer needed for the processing purposes.
LinkedIn Insight Tag	Marketing. Allows the measuring of the conversion of advertising materials	The data will be deleted as soon as they are no longer needed for the processing purposes.

However, we only use cookies that require consent if and to the extent that you have previously given your consent for this via the cookie banner. The cookie banner is displayed when you first visit the website. Within the cookie banner, you can give your consent separately for each cookie requiring consent. If you wish to prevent the use of cookies requiring consent after you have given your consent, you have the option of withdrawing your consent to the acceptance and storage of new cookies requiring consent. The withdrawal of consent can be done at any time via the privacy settings on the website.

Cookies which are necessary to allow electronic communications or to provide certain functions you wish to use (such as a shopping cart function on a website) are stored pursuant to Sec. 6 (1) (f) of GDPR. The website operator has a legitimate interest in the storage of cookies to ensure an optimized service provided free of technical errors. If other cookies (such as those used to analyse your surfing behavior) are also stored, they will be treated separately in this privacy statement.

Cookies requiring consent, which are used for advertising purposes and user analysis, are stored on the basis of Sec. 6 (1) (a) GDPR

3.2 Server log files

The website provider automatically collects and stores information that your browser automatically transmits to us in "server log files". These are:

• Browser type and browser version
• Operating system used
• Referrer URL
• Time of the server request
•  IP address

None of this data will be merged with other data sources. These server log files will be deleted from the server after 14 days. We collect this data in order to serve our legitimate interests in displaying the website. The basis for data processing is Sec. 6 (1) (f) GDPR

3.3 Contact forms

On our website you will find forms for contacting us. When you use one of our contact forms, we collect the data you enter in the form, your IP address and the time the request was sent.

You can use the contact forms to request information and offers on furnished apartments (hereinafter: “Interested Party Form”), offer us properties for rent to potential tenants (hereinafter: “Offer Form”) or request information on the purchase and sale of properties (hereinafter: “Purchase and Sale Forms”).

Some details which we request in the contact forms are mandatory details which we have marked accordingly. We need this information in order to communicate with you. In addition, we require the mandatory information for the following:

• Interested Party Form:  to create suitable offers for you
• Offer Form: to determine whether we accept the property you offered
• Purchase and Sale Forms: to contact you and advise you on the sale of your property, and evaluate your property, to make you an offer for purchasing a property or to answer questions about our services

The remaining data is voluntary information that we process to contact you personally. Additionally, we use the voluntary information for the following:

• Interested Party Form: in order to better tailor our offers to your individual needs
• Offer Form: in order to create a detailed exposé of your property and advise you on the rental of your property.

Under certain circumstances, we may forward your data to the following recipients or to their representatives:

• Interested Party Form: to the landlord of the object
• Offer Form: to prospective tenants
• Purchase and Sale Form: to prospective buyers or potential sellers
• When preparing a lease or sale: to Credit reference agencies for a credit assessment

We process this data in order to provide you with offers or in order to conclude a contract with you. The legal basis for processing the data is Sec. 6 (1) (b) GDPR. If your contact request is not for the purpose of preparing or concluding a contract with you but with a third party (e.g. if you act as an employee or representative ), we process this data to ensure our legitimate interest in sending you offers in response to your request or in concluding contracts with our customers. The legal basis in this case is Sec. 6 (1) (f) GDPR.

If your inquiry relates to a specific object or several specific objects, your data will be used to create further suitable offers, provided you have given us your consent to do so. The legal basis in this case is Sec. 6 (1) (a) GDPR.

3.4 Newsletter

If you have offered us properties for sale, we will also use your e-mail address for our newsletter to keep you informed about current developments on the rental market, news on real estate trends and interior design as well as other topics relating to your property. We use your e-mail address to send the newsletter with the help of our service provider. The newsletter is sent in order to ensure our legitimate interest in direct advertising to our existing customer base. The legal basis is Sec. 6 (1) (f) GDPR.

You may unsubscribe from the newsletter at any time by clicking the “unsubscribe” link provided in each newsletter or by sending us an e-mail using the contract details below.

We use newsletter tracking procedures to help us determine how often an e-mail has been opened and the links in the e-mail have been clicked on. If you click on a link in an e-mail, a cookie with an individual identification number is placed on your device. If, at a later point, you perform a certain action previously determined by us (e.g. create a search inquiry), we collect this data under a pseudonym in a report. We process this data to ensure our legitimate interest in measuring and optimizing the reach and impact of our newsletter. The legal basis is Sec. 6 (1) (f) GDPR.

3.5 Interhyp Mortgage Calculator

On our website, you have the option of obtaining offers for real estate financing. For this purpose, we have integrated the mortgage calculator of Interhyp AG, Domagkstr. 34, 80807 Munich (hereinafter "Interhyp") on our website. When you call up a page on which the calculator is integrated, your IP address is transmitted to Interhyp. This happens regardless of whether you use the calculator. If you enter data in the mortgage calculator and click on submit, this data will also be transmitted to Interhyp. You can find information on data protection at Interhyp under the following link: https://www.interhyp.de/datenschutz

We only use this tool if you have previously given us your consent via the cookie banner. The legal basis is Sec. 6 (1) (a) GDPR. You can revoke your consent at any time with effect for the future by adjusting your cookie settings under privacy settings.

3.6 Surveys

We occasionally conduct surveys to improve the user experience and to tailor our service offerings to individual needs and preferences. Participation in the surveys is voluntary. With the help of our service provider we send the surveys, using your e-mail address. In addition to general questions regarding the use and satisfaction of our service, depending on the survey, we also ask you questions regarding your personal preferences when searching for apartments and/or real estate in the Munich area. The questions are selected at our discretion. Answering the questions does not constitute a claim to specific offers or the introduction of new functions.
In the surveys, we generally collect the following data: Your first and last name, your e-mail address, general information about your housing situation and your preferences when looking for housing and/or real estate in the Munich area, information about your profession and your age. The information you provide will be stored and - unless the evaluation is marked as anonymous in the survey - assigned to your person in order to offer you the best possible advice. You can request a copy of the information you provided in the survey, request that your survey information be deleted, or object to the use of your information at any time. To do so, please contact us by e-mail at: datenschutz@mrlodge.de.

We may make changes to parts of the website based on the information you provide in the surveys. This allows us to analyze and regularly improve our offer and make it more interesting for you as a user. We use the results of the surveys to adapt our service to your wishes and needs. This is done to serve our legitimate interest in providing you, as an existing customer, with the best possible user experience by means of direct advertising. The legal basis is Sec. 6 (1) (f) GDPR.

3.7 ProvenExpert

Our website uses plugins of the site provenexpert.com operated by Expert Systems AG. The provider of the sites is the Expert Systems AG, Quedlinburger Straße 1, 10589 Berlin. When you visit a page equipped with a ProvenExpert-Plugin, a connection to the Expert Systems AG server is established. This tells the ProvenExpert-server which of our pages you have visited.

The use of ProvenExpert is in our interest of an appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Sec. 6 (1) (f) GDPR. You can find more information on the handling of user data in the ProvenExpert AG privacy statement at: https://www.provenexpert.com/en-us/privacy-policy/

3.8 INTEGRATION OF GOOGLE REVIEWS BY ELFSIGHT

We integrate Google reviews on our website using the service of Elfsight, LLC. This allows us to display customer reviews directly on our site, which increases transparency and trust in our services. Elfsight helps us to integrate these reviews in an efficient and user-friendly way.

Data collection by Elfsight

Elfsight collects the following data in order for the rating widget to function correctly:

• Non-identifiable IP address: An abbreviated form of the IP address that does not allow personal identification.
• Operating system: Information about the user's operating system to ensure compatibility and optimal display of the widget.
• Browser type: Determining the browser type to adapt the display of the widget to different browser requirements.

This data is stored and analyzed for a period of 7 days only in order to monitor and improve the performance of the widget. Further information on data processing by Elfsight can be found in their privacy policy at https://elfsight.com/privacy-policy/.

Cookies

Elfsight uses the cookie "elfsight_viewed_recently" to prevent views of the widget from being counted multiple times within 15 seconds. This cookie is only stored for the duration of this time. You have the option of managing the use of this cookie via our privacy settings.

Legal basis

The processing of your data by the Elfsight widget is based on your consent in accordance with Sec. 6 (1) (a) GDPR.

3.9 Chatbot “Your Digital Assistant”

We provide a chatbot service called “Your Digital Assistant” on our website, which acts as a digital communication assistant for our visitors.

Service Description:

When you use our chatbot “Your Digital Assistant,” we process the data you provide in the chat to address your inquiries. In exceptional cases, the data entered may be used to improve the chatbot’s functionality (e.g., adapting to new types of questions).

Chatbot Provider and Data Processor:

The provider and data processor for the chatbot is:
BOTfriends GmbH, Eichhornstr. 28, 97070 Würzburg, Germany.

Purpose of Data Collection:

Data processing is carried out to respond to the questions you pose via the chatbot and to improve the user experience.

Data Collected by the Chatbot:

The following data is collected when you use the chatbot:

• Name of the accessed page
• Date and time of access
• IP address
• Browser data
• Transferred data volume
• Name (if provided by you in the chat)
• Your questions and answers (if provided by you in the chat)
• The language used in the chatbot
• Communication data (e.g., phone number, email address, if provided by you in the chat)
• Customer data (e.g., tenant customer number, if provided by you in the chat)

Cookies:

The chatbot uses cookies for the following purposes: to store the chat history during your session, enabling seamless communication.

Location of Data Processing:

Your data is processed in Germany on systems provided by Mr. Lodge GmbH. The data processor does not permanently store the data. If data processing outside Germany becomes necessary, you will be informed separately.

Retention Period for Collected Data:

Data from the chat history will be deleted no later than 180 days after collection.

Legal Basis for Data Processing:

Your data is processed based on your consent, pursuant to Article 6(1)(a) GDPR, and to fulfill your request, pursuant to Article 6(1)(b) GDPR.

 

4. Data Transmission

We will only pass on your personal data to third parties if:

• you have given your consent to this in accordance with Sec. 6 (1) (a) GDPR.

• this is necessary according to Sec. 6 (1) (b) GDPR for the fulfillment of a contract with you or for the implementation of pre-contractual measures (for example for credit assessment).

• according to Sec. 6 (1) (c) GDPR, there is a legal obligation for the disclosure of the data (for example, within the framework of the statutory obligations of brokers under the Act on the Tracing of Profits from Serious Crimes, Money Laundering Act - GwG).

• the disclosure is necessary in accordance with Sec. 6 (1) (f) GDPR for the protection of legitimate business interests and for the assertion, exercise or defense of legal claims and there is no reason to assume that you have an overriding interest worthy of protection in the non-disclosure of your data.

• we use external service providers for data processing in accordance with Sec. 28 GDPR, i.e. so-called commissioned data processors, which have been contractually obligated by us to comply with the GDPR and to handle your data with care. We use commissioned data processors in the following areas: IT, telecommunications, marketing.

5. Analytics and advertising

5.1 Google Analytics

This website uses functions of the web analytics service Google Analytics 4 ("Google Analytics"). The provider is Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). Google Analytics uses so-called "cookies". These are text files that are stored on your computer and that allow an analysis of how you use the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

We only use this tool if you have previously given us your consent via the cookie banner. The legal basis is Sec. 6 (1) (f) GDPR. You can revoke this consent at any time with effect for the future by adjusting your cookie settings under privacy settings.

For more information about how Google Analytics handles user data, see Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=en

During your website visit, your user behavior is recorded in the form of "events". Events can be:

• Page views
• First visit to the website
• Start of session
• Your "click path", interaction with the website
• Scrolls (whenever a user scrolls to the bottom of the page (90%))
• Clicks on external links
• Internal search queries
• Interaction with videos
• File downloads
• Seen / clicked ads
• Language setting

Also recorded:

• Your approximate location (region)
• Your IP address (in shortened form)
• Technical information about your browser and the end devices you use (e.g. language setting, screen resolution)
• Your internet service provider
• The referrer URL (via which website/ via which advertising medium you came to this website)

5.1.1 Recipients of the data

In order to analyze the use of the website, Google may transmit your IP address to Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and Alphabet Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.

These companies are based in the USA. The level of data protection in the USA has not been recognized as equivalent to that in the EU. In this context, US authorities may also have access to your IP address.

Your IP address will therefore be shortened by Google within a member state of the European Union or in other contracting states of the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. In addition, we have concluded the EU standard contractual clauses with Google to ensure an appropriate level of data protection.

5.1.2 Purpose of data processing and storage period

Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity, and to provide other services regarding website activity and Internet usage for the website operator. This evaluation enables us to improve our website on the basis of the information about how it is being used, in order to adapt it to your needs and to make it more user friendly. The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google.
The data will be deleted as soon as they are no longer needed for the processing purposes.

5.1.3 Option to disable Google-Analytics

You can prevent these cookies being stored by selecting the appropriate settings in your browser. However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of this website. You can also prevent the data generated by cookies about your use of the website (incl. your IP address) from being passed to Google, and the processing of these data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

5.1.4 Demographic data by Google Analytics

This website uses Google Analytics' demographic features. This allows reports to be generated containing statements about the age, gender, and interests of site visitors. This data comes from interest-based advertising from Google and third-party visitor data. This collected data cannot be attributed to any specific individual person. You can disable this feature at any time by adjusting the ads settings in your Google account or you can forbid the collection of your data by Google Analytics as described in the section above ("Option to disable Google-Analytics”)

5.2 Google Analytics Remarketing

Our websites use the features of Google Analytics Remarketing combined with the cross-device capabilities of Google AdWords and DoubleClick. This service is provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. This feature makes it possible to link target audiences for promotional marketing created with Google Analytics Remarketing to the cross-device capabilities of Google AdWords and Google DoubleClick. This allows personalized advertising, which is based on your previous usage and surfing behavior on some device (e.g. mobile phone), to be displayed on other devices (such as a tablet or computer). Once you have given your consent, Google will associate your web and app browsing history with your Google Account for this purpose. That way, if you sign in to your Google Account on any device, it can display the same personalized promotional messaging. To support this feature, Google Analytics collects Google-authenticated IDs of users that are temporarily linked to our Google Analytics data to define and create audiences for cross-device ad promotion. You can permanently opt out of cross-device remarketing/targeting by turning off personalized advertising in your Google Account; follow this link: https://www.google.com/settings/ads/onweb/. 

We only use this tool if you have previously given us your consent via the cookie banner by agreeing to "Google Analytics" ("Google Analytics Remarketing" and "Google Analytics" are technically linked cookies that are always switched active or inactive together). You can revoke this consent at any time with effect for the future by adjusting your cookie settings under privacy settings.

For more information and the Google Privacy Policy, go to: https://www.google.com/policies/technologies/ads/.

5.3 Google AdWords and Google Conversion-Tracking

This website uses Google AdWords. AdWords is an online advertising program from Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States ("Google"). As part of Google AdWords, we use so-called conversion tracking. When you click on a Mr.Lodge-ad served by Google, a conversion tracking cookie is set. Cookies are small text files that your internet browser stores on your computer. These cookies expire at the latest after 120 days. Should you visit certain pages of this website and the cookie has not yet expired, Google and we can tell that you clicked on the Mr.Lodge-ad and were redirected to the Mr.Lodge website. Each Google AdWords advertiser has a different cookie. Thus, cookies cannot be tracked using the website of an AdWords advertiser. The information collected through the conversion cookie is used to generate conversion statistics for us. This tells us how many users clicked on our ad and were directed to a page with a conversion tracking tag. However, we do not receive any information that can be used to identify you.

If you do not wish to participate in tracking, you can opt out of this by turning off the Google Conversion Tracking cookie in your browser settings or by turning of tracking at https://www.google.de/settings/ads. You will then not be included in the conversion statistics.

We only use this tool if you have previously given us your consent via the cookie banner. The legal basis is Sec. 6 (1) (f) GDPR. You can revoke this consent at any time with effect for the future by adjusting your cookie settings under privacy settings.

For more information about Google AdWords and Google Conversion Tracking, see the Google Privacy Policy: https://www.google.de/policies/privacy/. 

You can configure your browser to inform you about the cooky setting so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to reject cookies under certain conditions, or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.

5.4 Google reCAPTCHA

We use "Google reCAPTCHA" (hereinafter "reCAPTCHA") on our websites. This service is provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google"). reCAPTCHA is used to check whether the data entered on our website (such as on a contact form) has been entered by a human or by an automated program. To do this, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis starts automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, how long the visitor has been on the website, or mouse movements made by the user). The data collected during the analysis will be forwarded to Google. This data will not be merged with further personal data stored by Google. Google uses the obtained data to improve its own products, such as Google Book and Google Street View.

We only use this tool if you have previously given us your consent via the cookie banner. The legal basis is Sec. 6 (1) (f) GDPR. You can revoke this consent at any time with effect for the future by adjusting your cookie settings under privacy settings.

For more information about Google reCAPTCHA and Google's privacy policy, please visit the following links: https://www.google.com/intl/de/policies/privacy/ and https://www.google.com/recaptcha/intro/android.html. 

5.5 Mailingwork

We send our newsletter using the provider Mailingwork GmbH ("Mailingwork"), Birkenweg 7, 09569 Oederan, Germany. The email addresses and names of our newsletter recipients are stored on our behalf on Mailingwork's servers in Germany. Mailingwork uses this data to send and evaluate the newsletters exclusively on our behalf, but not for its own purposes. There is a data processing agreement between Mailingwork and Mr. Lodge GmbH, which obliges Mailingwork to comprehensively protect your personal data from unauthorized access and to process your data in accordance with the German Data Protection Act (GDPR). In addition, Mailingwork has been certified as a reputable email marketing service provider by the Certified Senders Alliance.

Our newsletters sent with Mailingwork allow us to analyze the behavior of newsletter recipients. Among other things, we can analyze how many recipients opened the newsletter message and how often which link in the newsletter was clicked. With the help of so-called conversion tracking, it can also be analyzed whether a predefined action (e.g. your search query on our website) has taken place after clicking on a link in the newsletter. For more information about data analysis through our Mailingwork newsletter, please visit: ⁣https://www.mailingwork.de/datenschutzerklärung

The dispatch of the newsletter and the data processing by Mailingwork is carried out to protect our legitimate interest in direct advertising to our existing customers. The legal basis is Sec. 6 ss. 1 lit. f) GDPR. You can unsubscribe from the newsletter at any time, by clicking on the "unsubscribe" link provided for this purpose in each newsletter, or by sending us a message using the contact details provided above in Sec. 1 of this Privacy Statement. If you do not want any analysis by Mailingwork, you must unsubscribe from the newsletter. Your name and email address will be deleted from Mailingwork's servers after you unsubscribe from the newsletter. The lawfulness of the data processing operations already carried out remains unaffected by the unsubscription.  For more details, please refer to Mailingwork's privacy policy at: https://www.mailingwork.de/datenschutzerklärung

5.6 Website analysis with Matomo

5.6.1

In order to regularly improve our website and align it with your requirements and needs, we use the website analysis tool “Matomo”. For this purpose, Matomo evaluates your usage behavior on the website and creates reports and statistics for us. We use Matomo in the cloud variant. Matomo is a service provided by InnoCraft Ltd., 7 Waterloo Quay, PO Box 625, 6140 Wellington, New Zealand (“Innocraft“). Your data is stored on servers located in the European Union. In addition, the European Union has recognized the level of data protection in New Zealand as comparable to that in the European Union.

5.6.2

Matomo records your usage behavior on our website using the so-called config_id. The config_id is a string calculated for each visitor based on their operating system, browser, browser plugins, IP address and browser language. Matomo uses the data which your end device transmits to our server for technical reasons when you call up the page. There is no access to data stored in your end device. With the config_id, Matomo summarizes various actions of website visitors in a short time window of up to 24 hours. After 24 hours at the latest, the config_id loses its validity.

In some cases, however, Matomo requires cookies to be set. These are purely functional and do not collect any personal data. They serve only to increase the security and privacy of users.

The essential cookies and the reasons for which they can be set are:

• piwik_ignore
  When choosing the op-out method under 5.6.3, Matomo creates the piwik_ignore cookie, so that Matomo will not analyse your further visits to our website.
• MATOMO_SESSID
  MATOMO_SESSID is a temporary, short-lived cookie that provides a Nonce – basically a random number – to prevent security problems while you exclude tracking under 5.6.3.
• _pk_testcookie
  The _pk_testcookie is used only to check whether your browser supports cookies and is created without identifier and deleted directly.

5.6.3

If you do not wish to be included in the website analysis you can prevent this by deselecting the following checkbox:

5.6.4

We use Matomo to protect our legitimate interest in aligning the design of the website with your needs. The legal basis is Sec. 6 (1) (f) GDPR.

5.7 FACEBOOK PIXEL

We have implemented the services of Facebook Pixel on our website, via which information about your use of our pages together with information about your browser and your IP address is also transmitted to Facebook. Facebook may use this data, among other things, to show you further offers about our services on the Facebook pages as well, or to link it with other data that may be available at Facebook and to use this enriched information for its own advertising purposes, or to make it available to Facebook customers for the display of further advertising material. Information on data protection at Facebook can be found at the following link: Meta Privacy Policy - How Meta collects and uses user data

We only use this tool if you have previously given us your consent via the Cookie Consent Tool. The legal basis is Art. 6 ss. 1 lit.a) GDPR. You can revoke this consent at any time with effect for the future by adjusting your cookie settings under privacy settings.

6. Plugins and Tools

6.1 YouTube

Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. These plugins are all included in the “Advanced Privacy Mode”, which means that no data about you as a user will be transferred to YouTube if you do not play the videos. Only when you play the videos will data be transferred to YouTube. We have no influence on this data transfer.

If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited. This is independent of whether you have a YouTube account or not. If you are logged in to your YouTube account, you enable YouTube to assign your browsing behavior directly to your personal profile. You can prevent this by logging out of your Youtube account.

Youtube stores your data as user profiles and uses them for the purposes of advertising, market and/or tailoring its website to suit your needs. Such evaluation is carried out in particular (even for users who are not logged in) to provide demand-oriented advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of such user profiles, in which case you must contact YouTube to exert this right.

We only use this tool if you have previously given us your consent via the cookie banner. The legal basis is Sec. 6 (1) (f) GDPR. You can revoke this consent at any time with effect for the future by adjusting your cookie settings under privacy settings.

You can find further information on YouTube’s handling of user data in their privacy statement at: https://www.google.de/intl/de/policies/privacy. 

6.2 Google Maps

This site uses the Google Maps map service via an API. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. To use Google Maps, it is necessary to save your IP address. This information is generally transmitted to a Google server in the USA and stored there. The use of Google Maps is in the interest of making our website appealing and to facilitate the location of places specified by us on the website.This constitutes a justified interest pursuant to Sec. 6 (1) (f) GDPR. Further information about how Google handles user data can be found in the data protection declaration of Google at https://www.google.de/intl/de/policies/privacy/.

6.3 Matterport

Our website offers 360-degree photographs (virtual tours) of some properties. These virtual tours are integrated into our website via the my.matterport.com portal. The portal is operated by Matterport, Inc., 352 E. Java Dr. Sunnyvale, CA 94089, USA. When you visit one of our sites containing such 360-degree photographs, a connection to Matterport’s servers will be established. The Matterport server will be informed which of our pages you have visited. Matterport also obtains your IP-address. This also applies if you are not logged in to Matterport or if you do not have an account with Matterport. The information obtained by Matterport is transmitted to the Matterport server in the USA.

If you are logged in to your own Matterport account, you allow Matterport to associate your browsing activity directly with your personal profile. The use of Matterport is in the interest of presenting our online offers in a appealing way. This constitutes a legitimate interest within the framework of Sec. 6 (1) (f) GDPR. 

For more information on how Matterport implements the GDPR and how it processes user data, please visit the Matterport Privacy Policy at https://matterport.com/privacy-policy.

6.4 Feelestate

On our website, we display panoramic images or 360-degree images of the properties; the footage is embedded on our website via the "Feelestate" tool. The provider of the "Feelestate" tool is AVANTO VR Solutions GmbH, Otto-Lilienthal-Straße 16a, 28199 Bremen (hereinafter "AVANTO"). In order for the panoramic images to be displayed to you accordingly, your browser establishes a connection to the servers of the provider AVANTO. In the process, your IP address is transmitted to AVANTO. We have no influence on this transmission of your data. The data transmission is absolutely essential for the use of the "Feelestate" tool.

For more information on the data protection of the "Feelestate" tool, please visit https://feelestate.com/footer/datenschutzerklaerung/.

The use of "Feelestate" is in the interest of an appealing presentation of our online offers. This represents a legitimate interest within the context of Article 6 paragraph 1 lit. f) of Sec. 6 (1) ( f) GDPR. 

6.5 DocuSign eSignature

We use DocuSign eSignature by DocuSign, Inc. 221 Main Street, Suite 1550, San Francisco, CA 94105, USA ("DocuSign") to process personal data in connection with the signing of rental contracts and of extensions of leases (e.g. full name, contact information, company, job title, signature). The use of DocuSign serves our legitimate interest in simplifying and accelerating the process of legally valid signing of contracts and documents through the use of an electronic signature. The legal basis for the processing is Sec. 6 (1) (f) GDPR. When providing the DocuSign service, the transfer of personal data to the USA cannot be ruled out. As a data processor, DocuSign maintains binding internal data protection regulations (Binding Corporate Rules - BCR). DocuSign provides the relevant guarantees required under Sec. 46 (1) GDPR for the transfer of data to a third country through the authority-approved BCR in accordance with Sec. 46 (2) (b) in conjunction with Sec. 47 GDPR. The currently valid BCRs of DocuSign can be found at: https://www.docusign.com/trust/privacy/bcrp-privacy-code.

7. Links to other websites

Our online presence contains links to other websites. We have no influence on their owner's compliance with regulations of data protection.